Jon Lax

Let’s Kill the Billable Hour

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part of a series on Rebel
March 4, 2014

27:06

Jon Lax takes CreativeMornings attendees through an informative and insightful history of the billable hour, including its origin and probable cause for its proliferation across industries. Jon proposed that it’s time to end the billable hour.

About the speaker

Jon is the President and Co-Founder of Teehan+Lax. He is responsible for the overall strategic direction and operation of the company. Since starting Teehan+Lax in 2002 Jon has worked with clients like Beatport, Corcoran, Medium, Google, and Bell. He is responsible for establishing TL Labs and making Teehan+Lax one of the most respected companies in the digital industry. Jon can be found on twitter @jlax.

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What you value is intrinsically tied to what you sell. It shapes you, it shapes your culture and it creates the wrong incentives when you sell time. — Jon Lax

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We need to have a discussion about how effective we are, not how efficient we are. — Jon Lax

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Once you start measuring something it very quickly becomes all you see. What you measure defines what you value. If you look at any company look at what they measure and you can instantly tell the kind of culture they are. — Jon Lax

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If you measure the wrong thing, you’ll get the wrong thing. — Jon Lax

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They don't understand why they're doing it, because as far as they know, this is the way it's always been done. And that is why we do timesheets. — Jon Lax

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