You have to have a framework for how you do things.

'Ethics' isn't how I do things. . .it's why you're doing them.

Ethics aren't something that a committee makes.

Uncertainty is the new certainty.

Deliberate, empathic, wonderful listening doesn't just change the person that is listened to; it changes the listener.

When we can speak out loud, without interruption or judgement, it's like you get to hear your own heart.

Social engagement has created conditions for social estrangement.

The best listening – the kind that changes us and other people – happens when we suspend our beliefs about what's right so that we can actually hear the stuff that being right keeps us from hearing.

The best listening happens when we suspend our right to be right.

I hate learning and growing. My friends and I say that life is a series of AFGOs – Another F*@#ing Growth Opportunity.

Listening – real, deliberate listening – is the bedrock of empathy.

Starting to write things down really changed the way that we formulated and communicated thoughts.

I think that many people would be surprised to know that Oxford was started by rebel students from Paris, Cambridge by rebels from Oxford, and Harvard by rebels from Cambridge. So, if these schools, which were born of revolution, could become amongst the most revered sites of learning in the world, who's to say that other radical propositions could not be valued equally.

There is a language to silence and reflection and being able to appreciate things that we tend to lose track of very easily because life moves pretty quickly.

Empathy is the ability to step outside of yourself and actually inhabit someone else's life.

With everything that we create, we add to the collective ethics of our community.

When you take a risk you don't just risk being not liked, you risk being loved.

"Say no to the stuff you don't want to do anymore."

"Taking the risk of walking away from people we were badly with".

L’éducation libère de l’ignorance, des préjugés et des conventions. [pensée de Platon]

The oyster reacts to the introduction of an impurity, such as a grain of sand, by producing a pearl.

Assim como um poeta escolhe cada palavra baseada no significado dela - cada rima, cada trecho com muito cuidado e carinho - em cada elemento de um produto é interessante pensar na essência. Cada elemento tem um porquê. Seria como um essencialismo: a essência da forma.

Uma das coisas que eu sou mais apaixonado por Design é que quando você cria um produto, muito provavelmente aquele produto vai continuar existindo mesmo depois da gente partir dessa vida aqui. Isso significa que uma parte de você vai continuar aqui. Uma parte de você vai ser imortal. Que parte você quer deixar aqui?

An idea will never, ever, ever work unless you act on it.

What's the difference between a chef and a cook? A cook heats a pan up, and puts a piece of something into it, and they are cooking. A chef adds a glass of wine.