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Whatā€™s a FieldTrip? Virtual FieldTrips
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Learn Something Different!

Prevent Scope Creep: Set Expectations With Clients

This event happened on Wed, Feb 25, 2026 ā€¢ Virtual
Overview 297 Lovely Attendees
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Your Host

Arianne Foulks

Captain & Founder at Aeolidia.

Seattle

As a champion of creative brands, and a lifelong problem-solver, I’ve focused my career for the last 20 years on building online homes for fascinating people. My design agency, Aeolidia, creates branding, email marketing, and super-effective Shopify sites for designers and artisans. Ask me any ecommerce question!

I live in Seattle, am raising teens, will walk any distance, always have a pile of books by my bed, and was once bitten by a baby elephant seal. Can talk all day about: the business book I’m currently reading, website pet peeves, ocean life, and entrepreneurship.

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About this FieldTrip

Have you ever felt like you were working for free on a never-ending project with a client who is losing trust and patience with you by the day? My design agency has developed a system that ends this pattern. If client work is frustrating, it could be that you arenā€™t setting and enforcing expectations well. In this talk, Iā€™ll share exactly how my team takes control of any kind of project with any type of personality and how we cut way down on surprises.

Agenda

  • āœ”ļø Schedule: Iā€™ll talk about how to hit all deadlines and get the information you need from your clients on time

  • āœ”ļø Scope: Iā€™ll share how to prevent scope creep, and get paid on time for all of your work

  • āœ”ļø Feedback: Hereā€™s how we get effective, on-time feedback that keeps projects moving forward

  • āœ”ļø Momentum: Iā€™ll discuss how to keep clients engaged throughout projects, and cut off work when the project is over

  • āœ”ļø Communicate: Finally, hereā€™s how to explain this in a way that makes it a win-win for you and your happy clients!

What to expect

Lecture format!

This is a more traditional format where participants absorb information through presentations and talks.

It will be recorded!

The recording will be shared within 24 hours in the follow up email for a 4-day window, and available at the top of this page. Make sure to register for access!

Learn more about FieldTrips

About Arianne Foulks

As a champion of creative brands, and a lifelong problem-solver, I’ve focused my career for the last 20 years on building online homes for fascinating people. My design agency, Aeolidia, creates branding, email marketing, and super-effective Shopify sites for designers and artisans. Ask me any ecommerce question!

I live in Seattle, am raising teens, will walk any distance, always have a pile of books by my bed, and was once bitten by a baby elephant seal. Can talk all day about: the business book I’m currently reading, website pet peeves, ocean life, and entrepreneurship.

Attendees

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Matt Ferris

Founder & President at Biocatalyst Consulting.

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Riley West

Senior Creative Producer at Twilio.

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How to make the most of FieldTrips

The FieldTrips experience is defined not only by what the host has to share, but also by how we show up individually and collectively. The way we show up impacts our capacity to be moved, inspired, and activated.

Show up fully

Get ready to be immersed! Engage with smiles, nods, waves, emojis. Share in the chat. Get cozy. Turn off notifications. Sip your favorite beverage.

Stay curious

Wear your beginnerā€™s hat. Go with the flow. Welcome the stumbles and fumbles. Congratulate yourself for trying. Keep going!Ā 

Celebrate your host

Our hosts are members of the CreativeMornings communityā€”just like you! Everyone comes to this with different backgroundsā€”a lot of our hosts have never done anything like this before! And we love that! Cheer them on when something goes awry and when it goes perfectly.

Support each other

Weā€™re all figuring things out in real time. Celebrate, rather than critique emerging ideas. Cheer each other on as you try new things.Ā  Try ā€œYes! Andā€¦ā€ in conversation.

Not vibing?

Itā€™s 100% okay when a FieldTrip does not resonate with you. Pop out quietly and try another experience later. Fill out the survey with your feedback (no dms to host or chat commentary, please.)