Writer, author of Connect the Dots, a portrait and fashion photographer. Editor of Motivated Mastery. Former Community Manager for Seth Godin's altMBA and 6x coach. 'Boom' aficionado. My essays have appeared on Entrepreneur, Fast Company, Business Insider, Inc. Magazine, and more.
Creativity, content marketing strategy, community building, writing a book, self-education, writing, reading, learning, sports, making tough decisions, thinking clearly, adapting, fitness, snowboarding, and asking good questions.
Design, Photoshop, Illustrator, coding, personal finance
"The most important knowledge is that which guides the way you lead your life." — Seneca
Seth Godin, Maria Popova, Martha Graham, Temple Grandin, Steven Pressfield, Michael Jordan, Joan Didion, Anne Lamott, Marcus Aurelius, Seneca, Epictetus.
Where something is, but not the street name.
How to set up a digital commonplace book.
Paul’s CreativeMornings activity
I know in design we talk a lot about speck work and free work. I think this is the time to work for free, to spend our time instead of writing that think piece on Medium about why we're pissed off about Dropbox's rebrand.
At the end of the day, design is about solving problems and it's about solving the right problems.
You need to trust the people that you work with.
If you're sitting in a war room covered in Post-its and pictures and things like that, get up and walk out. . . . Get lost in nature. I know it sounds crazy but it works.
You have to understand how to relate to your audience, what their struggles or their successes are. And if you can't relate or if you don't care it's not the right project for you.
If you have customer support in your organization, become really good friends with them. They have all the answers.
We have to passionately care about the work we're doing. Don't take a job if you don't care about the project.
By the way, hosting is better than speaking.
Be confident in your abilities. Live fearless. Find your happy place. Bring cookies.
The future should not be self-driving. I think the best way we can put these fears and anxieties aside is to take the driver seat. Be intentional about this; be kind to one another.
This old song that if you're free you're not the customer, you're the product. It's quickly becoming this: You are the training data. By using this system, you are giving up information to some purpose that you may not be completely aware of.
We need to get people on our teams that reflect the broader community.
How do we avoid building our ugly past into the future? Maybe put another way: How do we think about gathering data that reflects the future we want to build?
If we're taking all of the past data to predict the future, doesn't that mean we're going to have all of the problems of the past?
The important thing to understand about machine learning is that what they're great at is figuring out what's normal. And then predicting the next normal thing. . . . Question is, what if normal is garbage? What if we're giving it data that has inherent bias in it?
A lot of the times we think about machine learning, algorithms, as being the work of data scientists and of engineers. . . . There is also an important role in design for all of it, for the presentation of this information.
It's really about setting appropriate expectations for what the system can do and channeling behavior in the right way.
What I found the more that I work with and design these machine learning experiences is that it's less about designing for a fixed path through information and much more about trying to put some guardrails up around the weird stuff that the people will ask these 'smart systems.'
Because when they put me in the dirt, no one is going to care about my Instagram likes or the Addie's I've won. I want to be remembered by the people I lifted up, the stories I supported, the space we created; that I did right by my mom, raised two little soldiers, and that I love my wife fiercely.
Folks come into my office scared, excited, empowered, confused, confrontational, and I have to meet them there emotionally. I'm not a designer; I'm a servant with a sketchbook.