Darren is extremely passionate about all things user experience (UX), holding 21 years of experience in human-computer interaction, with the last 14+ years focusing on UX and CX. He currently serves as a Manager of User Experience and UX Champion for Bosch’s Automotive Aftermarket division in the U.S., also supporting various UX initiatives in EMEA and Asia-Pacific. Darren also serves as an adjunct professor for Kent State University’s UX Design Master's program, teaches UX seminars and workshops for Grand Circus in Detroit, and publishes software tutorials for O'Reilly. He holds a M.S. from Syracuse in Information Management, a M.S. in User Experience Design from Kent State, and a grad certificate in Educational Technology from Michigan State. He is currently pursuing a Ph.D. in Educational Technology and Design at Walden University.

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