Next Montréal speaker
Félix Marzell de DIX au Carré, conférencier de février 2018 (#CMcuriosity)
Collabo Portraits de Montréal x #MTLCM
« On vit quand même sur une planète où c’est dur de créer des relations, de communiquer, de comprendre ce qu’on fait ici. Mais je trouve que dans le son, il y a comme une simplicité, un dialogue naturel et facile, qui fait qu’on n’a pas à se cacher pour exprimer une émotion. Pour moi, c’est une corde sensible la musique ; l’univers sonore me passionne. Et créer des objets qui transmettent ce langage, c’est ce que j’aime. Alors j’ai commencé mon parcours en créant des violons. Oui il y avait l’amour de la musique, mais dans ma tête c’était aussi l’objet le plus difficile à faire sur Terre. Et si je réussissais à fabriquer un violon, je serais capable de fabriquer à peu près n’importe quoi ! Aujourd’hui avec des designers, des ingénieurs, des artistes et toutes sortes de monde, on créé des choses un peu déjantées. J’aime ça comme gifler un peu les gens dans la rue, à travers une banane géante ou des sapins musicaux. Créer une sorte de quête à l’intérieur d’un objet sonore. Et dans ces dernières années, je suis arrivé à un point où j’ai envie que l’objet raconte quelque chose. »
À partir d'aujourd'hui, un changement important s'opère dans l'équipe de
CreativeMornings/Montréal. Louis-Félix Binette cède son rôle d'hôte à
Mon premier événement CreativeMornings/Montréal était à COLOR en septembre 2014 et fût une véritable bouffée d’air frais – c’était il y a presque trois ans jour pour jour et ça a depuis changé ma vie! J’étais sur le point de quitter l’ingénierie et je découvrais un univers où on célébrait la créativité avec une légère pointe de folie. C’était instinctif, je savais que je voulais faire partie de cette communauté. Lorsque Louis-Félix m’a demandé de joindre l’équipe quelques mois plus tard, j’ai dit OUI sans hésiter. Deux ans plus tard, c’est un incroyable honneur de prendre la direction du chapitre. Je m’implique car CreativeMornings/Montréal est un terrain de jeu incroyable, avec douze occasions par année pour essayer de nouvelles choses. C’est un espace où l’on croit à la magie, entouré de gens inspirants et dévoués.
J’aime de CreativeMornings qu’on y célèbre la créativité et l’expérience humaine. C’est toujours à propos de l’expérience personnelle de nos conférenciers ; qu’ils nous partagent leur processus créatif ou un projet initié pour régler une problématique, ça nous inspire à reconnecter avec notre propre créativité. Je crois que c’est pour ça qu’on revient à CreativeMornings, afin qu’à travers notre quotidien chargé on puisse reconnecter avec la petite étincelle de génie en nous. Certains de nos participants ont assisté à plus de 30, 40, 50 événements, et notre équipe est constituée de gens incroyablement engagés, c’est formidable d’en faire partie.
Une chose est certaine, CreativeMornings m’a réellement permis d’évoluer et de devenir qui je suis aujourd’hui, et c’est avec beaucoup de gratitude que je porterai désormais le titre d’hôte. Remplir les chaussures de Louis-Félix Binette, et avant lui Steve Bissonnette, est quelque peu intimidant! Quatre ans après sa création, je souhaite pour la suite de notre chapitre de rester toujours aussi pertinent pour notre ville, et de créer des liens encore plus forts dans la communauté. Je souhaite également que notre organisation reste un espace propice à l’expérimentation et à la croissance de chacun. Que l’on continue d’évoluer autant sur le plan personnel qu’en équipe, et que l’on fasse aussi évoluer CreativeMornings/Montréal avec nous. Je suis fière de faire partie d’une équipe si forte et passionnée, et qui se donne autant pour réaliser nos événements mois après mois.
Le motto de CreativeMornings est Tout le monde est créatif, tout le monde est bienvenu. On souhaite que tous croient en leur propre créativité et capacité de changer les choses, et on continue notre révolution – une conférence et une tasse de café à la fois.
My first CreativeMornings event was back in September 2014 and was a breath of fresh air. It was almost three years to this day and it has since changed my life! At a point where I was leaving a very square job as an engineer, I had just stumbled upon a world where creativity was celebrated with a touch of madness. It was instinctive, I knew I wanted to be part of this community. When Louis-Félix asked me to join the team a few months later, I said YES without hesitation. Two years later, it is now an incredible honor to take the direction of the chapter. I’m involved in CreativeMornings/Montreal because it is an incredible playground, with twelve opportunities per year to try new things. It is a space where we believe in magic, surrounded by inspiring and devoted people.
I love that CreativeMornings celebrates creativity and the human experience. It is always about our speakers’ personal experience; whether they share their creative process or a project they initiated to solve a problem, it inspires us to reconnect with our own creativity. I think that’s why we go back to CreativeMornings, so that through our busy lives we can reconnect with the little spark of genius within each of us. Some of our participants attended over 30, 40, 50 events, and our team is composed of very committed people, it’s incredible to be part of that.
One thing is certain, CreativeMornings truly allowed me to grow and become who I am today, and it is with great gratitude that I will now carry the title of host. Filling the shoes of Louis-Felix Binette, and before him Steve Bissonnette, is somewhat intimidating! Four years after its creation, I wish for the continuation of our chapter to remain always relevant to our city, and to create even stronger connections in the community. I also hope that our organization remains a space for experimentation and growth for everyone involved. That we each continue to grow both on a personal level and as a team, and that CreativeMornings/Montreal keeps growing with us. I am proud to be part of such a strong and passionate team that is so dedicated to make our events happen month after month.
The motto of CreativeMornings is Everyone is creative, everyone is welcome. We want everyone to believe in their own creativity and ability to change the world, and we continue our revolution – a conference and cup of coffee at a time.
À propos de Boyana
D’origine bulgare, née au Maroc et ayant grandi à Montréal – elle aime bien se considérer un peu citoyenne du monde. À l’extérieur de CreativeMornings, elle est ingénieure mécanique de profession. Suite à une première carrière en mécanique du bâtiment, celle qui a développé un fort intérêt pour le lien humain, a évolué vers le management, l’innovation et – maintenant – la mobilisation de communautés.
Of Bulgarian origin, born in Morocco and Montreal grown, she likes to consider herself a citizen of the world. Outside of CreativeMornings, she is a mechanical engineer who, after developing an interest for human connection, has since gravitated towards management, innovation and now, community mobilization.
Dress your best, and we’ll see you on Friday!
Get a professional headshot taken at our next event : Friday April 28th!
Dots Do Dots
How calculating would the conversations be at an AccountingMornings/Montreal event?
How would the spirit be animated at a Coroner’s Mornings/Montreal event?
How risky would the exchanges be at an InsuranceMornings/Montreal event?
These are honorable and important professions. Their contributions to society are essential. However, the tête-à-têtes that would emerge over a coffee would be quite precise, particular, and punishingly painful.
I wonder how ‘they’ would describe the conversations at CreativeMornings/Montréal : Whacky? Wonky? Whimsical? Whatever?
Yes, that’s it ; they are correct : Whatever! Our conversations take us to Whateverland. Anywhere we want. No Borders. No Walls. Limitless. Like helium balloons we float and bounce and stick and shock. We can be tied to each other in twos, threes, and fours. We come in all colours and sizes ; we have patterns and piercings and sometimes we even burst. No rules to restrict the drifting direction of our connection. How lucky are we?
Elon Musk would do well to study how to harness the power of our combined electric and creative energy. But we don’t really need Elon, we have Dots. What? Dots?
DOTS DO DOTS: To capture and harness the power of collaboration in our creative community, and provide a stage to share these compelling and connecting stories.
WHAT sort of imaginative flurry or even an avalanche of discussions occur in the moments or days after each CreativeMornings/Montréal event?
WHAT positive outcomes resulted? Outcomes that would not have happened if not for the monthly communal gatherings of a group of inspired like-minded, or more important - unlike- minded people?
WHO are these people, and what did they build together, a friendship, an idea, an initiative, a service, a business, or even a failure?
HOW many success stories have been ignited by haphazard conversations amongst the CreativeMornings/Montréal populace?
WHERE did this take them, and what was the creative process?
WHY did this happen? Why does the assemblage of creative minded people at our CreativeMornings/Montréal events bring out thoughts of innovation, processes for advancement, and foundations for betterment? These stories are what powers us to keep coming back.
When this occurs, we can say that we have built micro Creative Moments amongst the macro CreativeMornings. Who knows where these Micro Moments lead to?
HOW many dots have been connected in the audience? How many balloons danced, bounced, burst or stuck? It’s raining balloons, hallelujah!
Let’s count the synergies.
Ours is a short story of DOTS DO DOTS DO DOTS. One CreativeMornings converted into three friendships. One CreativeMornings encounter became an avalanche of ideas. One CreativeMornings brought out the humanity in each of us, the eagerness and unselfish willingness to help, inspire, and motivate each other.
CreativeMornings/Montréal would like to hear your stories. Take a moment and share your DOTS DO DOTS story. It’s simple, it’s inspiring.
Let’s power up our community with y/our whacky, wonky, whimsical, and even whatever stories? Take us to Whateverland.
Text : Steve Robins
Photography : Tora Chirila
CREATIVEMORNINGS/MONTRÉAL IS LOOKING FOR CONTRIBUTORS - GRAPHIC DESIGNERS
(Texte en français ci-dessous)
Behind every successful CreativeMornings/Montreal event there is a team of creative & passionate people that contribute their time and skills to create wonderful experiences for the Montreal community. Want to join us and be part of our family of creatives? We are currently looking for graphic designers, who would help create graphic content, bring to life our visual concepts and communicate our ideas.
What we are looking for:
- Creation of on brand graphic content (posters & social media banners for our events, graphics for various social media needs, update our super-awesome nametags etc.).
- Graphic design training/skills and knowledge of pertinent software (Adobe InDesign, Adobe Illustrator) - send us a link to your portfolio!
- Talent and creativity! Because we are CreativeMornings!!! Your graphics will need be interesting and engaging to our creative audience.
What we offer:
- Your work will be presented to a vast community, not just in Montreal, but globally. CreativeMornings is an amazing platform that brings together passionate people, who are always looking for partnerships, collaborations and the next cool project. It’s a great launch ramp, a great way to grow your network of contacts, and gain visibility.
- Depending on the situation, your work will be displayed on our social media (Facebook, Intagram), our blog on the CreativeMornings website, our blog on Voir, and as printed materials during the events.
- You will be part of our amazing super-team of volunteers. We’re all passionate about creativity - you’ll fit right in. We all share great moments and get inspired together.
- And on top of all that…you will have special access to the coolest monthly event in the city! Guaranteed entrance and no waitlist!
TO SUBMIT YOUR APPLICATION, PLEASE FILL IN THIS FORM.
Photo credits : Unsplash
CREATIVEMORNINGS/MONTRÉAL RECHERCHE DES COLLABORATEURS – DESIGN GRAPHIQUE
Derrière chaque événement de CreativeMornings/Montréal se trouve une équipe de gens créatifs et passionnés qui contribuent, de leur temps et par leurs talents, à créer des expériences extraordinaires pour la communauté montréalaise. Vous voulez vous joindre à notre famille de créatifs? Nous recherchons présentement des designers graphiques pour créer du matériel graphique, donner vie à nos concepts visuels et communiquer nos idées.
Nous recherchons quelqu’un qui :
- Créera du contenu graphique varié (bannières, affiches pour les réseaux sociaux, nos sites web et nos événements, mise à jour graphique de nos super name-tags, etc.).
- Détient une formation ou de l’expérience en design graphique et qui connaît bien les logiciels associés (Adobe Indesign et Illustrator) – Envoyez-nous un lien vers votre portfolio!
- Déborde de talent et de créativité! Votre travail devra être intéressant et interpeller notre communauté.
Nous vous offrons :
- Une occasion de présenter votre travail à une vaste communauté, autant montréalaise qu’internationale. CreativeMornings est une plateforme exceptionnelle qui rassemble des gens passionnés, constamment à la recherche de partenariats, de collaborations et d’inspiration pour leur prochain projet. C’est une occasion de mousser votre carrière, d’agrandir votre réseau de contacts et d’exposer votre travail.
- Selon la situation, votre travail sera diffusé sur nos réseaux sociaux (Facebook, Instagram), nos blogues (CreativeMornings.com et le Voir.ca) et imprimé pour nos événements.
- De joindre notre équipe de bénévoles enthousiastes et motivés! Comme nous sommes tous des passionnés de créativité, vous vous sentirez tout de suite à l’aise. Ensemble, nous partageons des moments inoubliables et inspirants!
- Un accès garanti à nos événements mensuels! Pas de liste d’attente!
POUR SOUMETTRE VOTRE CANDIDATURE, MERCI DE REMPLIR CE FORMULAIRE.
CreativeMornings/Montréal est un organisme à but non lucratif et entièrement sur une base bénévole (aucun poste n’est rémunéré). La charge de travail est environ de 10h par mois.
Photo credits : Unsplash
« Why am I ‘writing’ this? » I asked myself in the shower. A few words from last night’s meeting with the CreativeMornings team stuck into my head. As I am typing, I have no clue what this will become or how it will be received. And it is terrifying.
Let’s Throw Ourselves Into The Unknown
Then why are you doing it, you ask. Truth is, as I am typing this, I don’t have the answer. Carmichael would have said “because I have a sensation that this is bigger than me”. Similarly, our speaker Chantal Gosselin explains: “I didn’t question whether I should do it, it was boiling inside of me, I had to”.
Collectively thinking about what CreativeMornings is about and what it means to people was a much-needed process, after the ups and downs of the last year. Many of us have been through a rough time, and this new dawn seemed like the perfect occasion to get together and reflect on what’s to come.
Holding the space
After opening the door to the community last month and walking with our speakers Steve, Véronique and Chantal through the creative process, something happened. Some of us, who attended the CreativeMornings summit in Austin last November, felt it even deeper; we must go back to basics.
“This endeavour has the worst business model ever” once said Tina Roth Eisenberg, the founder of CreativeMornings: “we organize free events, we invite everybody and then we wonder how we’re going to pay for everything!”
So why are we all doing this? Maude, in charge of logistics, shared: “What’s really interesting and gets to people is the relatability of what’s revealed within that bubble of trust. The passion and the emotions are palpable, and the proximity with the community creates a strong and moving experience.”
Montreal chapter’s host Louis-Félix added: “We don’t want free cereals; we can buy our own All Brans! We want to carry and spread the voices of the people driven by passion and purpose, people who create and inspire others to create. We want to encourage the community to act and do the things they love. And we want them to come because we’re a safe place.”
“Whether the speakers are well known or not, what makes a difference is how we see them. We must be there, listen with all our soul so that they can deliver their message, with generosity and vulnerability. We’re a platform for our community to take-off.”
For some of us, these words resonated profoundly. Personally, I had probably seen at some point that there was a manifesto somewhere, explaining what the events were about, but I had never felt it.
So how can we, together, create this safe place? How can we hold the space, without judgment or ego, without dividing or letting people aside? How can we embed benevolence and inclusiveness in everything we do?
Chantal believes to keep it alive, “this mission has to be carried by each and every one of us. Our values must be in our heart, in who we are and what we do”.
One thing is for sure, there is no clear path ahead of us, but wherever we go, we should go together. Now, mystery can be frightening, as our guest speakers learned. It can be paralyzing, and yet if we can channel our imagination, the same mystery can foster hope and become a vector for creativity.
We are social creatures
I feel like I owe you an answer. I believe the reason why I am sharing this is because I would not be anything without you. All of you. Because imagination is what sets us apart as a species, what enabled language, learning, and therefore transmission of knowledge. It made us conscious, provided we are, in fact, part of a community.
As Henri Laborit put it, we are a part of an ecosystem, but by ourselves, we cannot be fully conscious. Removed from our environment, we cannot comprehend what separates “us” from “others”, which is why we need to connect and share to evolve.
I believe I feel the urge to share thoughts, questions and perspectives because they help me define who I am just as much as, hopefully, they help you find where you stand and who you want to be.
Even if you disagree or condemn, I want to believe the exercise is still giving you something useful, provoking thoughts and emotions to better understand who you are, and what your purpose is.
With the new year upon us, I wish you to find and follow your passion, and with all my heart, I hope you will find your safe haven, within the community or elsewhere, to find your voice and be heard.
“Snow White is Dead is what we ended up calling neurofiction”, author Hannu Rajaniemi explains in Wired’s podcast. “It’s an interactive fiction piece, but without conscious choice.”
Would You Let An AI Read Your Mind?
The 38 years old Finnish science fiction author, along with data scientist friend Samuel Halliday, got his hands on a simple wearable brain scanner and started wondering how he could use the technology to tell more engaging stories.
So in 2012, they came up with a story that could be read wearing the wireless headset, and branch and change depending on whether the reader showed more affinity for life or death imagery.
Think of it as a modern version of the text-only interactive games of the late 70’s, or a Choose Your Own Adventure eBook, but where your brain’s electrical activity determines the choices.
has been open-sourced to encourage innovation, meaning with
a $400 piece of hardware, some machine learning and writing skills, everyone
can venture into the depths of the design space created by emerging
brain-computer interface technologies.
The EMOTIV Epoc wireless EEG is an off-the-shelf brain scanner sold for $300 US. © EMOTIV
A window to your soul
While there is a lot of fuss these days around whether we can make artificial intelligence (or AI) truly intelligent, giving ‘brains’ to machines might not always be enough. For instance, a brain without eyes can perceive much less of its environment.
This is where connecting machines to our brain can become extremely powerful, and not just for medicine. And with the soaring number of patents awarded for “neurotechnology” since 2010, its safe to say a lot of corporations think so. Enabling machines to get a better understanding of the way we think and feel could give them an artificial form of emotional intelligence.
Electroencephalography (EEG) itself has been use for decades to diagnose and study conditions such as epilepsy, sleep disorders and brain death. Recently, however, its use has expanded outside of the realm of medicine and into the for-profit world.
One of the first application to emerge from the rise of brain-wave measuring devices and wearable tech was neuromarketing, where volunteers would put on an awkward swim cap covered with sensors in a Clockwork Orange type of experiment, in order to measure -more of less accurately- the cognitive and emotional responses to advertising.
Now, if the added value for the consumer might be a little bit harder to see with marketing, storytelling in general could benefit greatly from having access to a window to your soul.
Telling better stories
In the entertainment world, this gives storytellers such as film and game makers a whole new set of possibilities. Developing adaptive and personalized story lines according to the audience’s reaction isn’t a fantasy anymore.
Can you imagine yourself, a few years from now, going to see the same movie three times in theatre and each time, discovering a different possible ending because the audience’s vibe wasn’t the same?
Similarly, artists such as Lisa Park have been exploring how connecting mind and machine can lead to beautiful and authentic music pieces: “I started working with EEG headsets because I questioned, ‘how can I take this invisible energy and emotions and make it visible?” said Park in an interview.
This gave me the chills, no need for a headset to confirm!
Aside from entertainment, education is another area that could greatly benefit from these technologies going mainstream. I don’t know about you, but as a child, I would gap out very quickly once I understood where the teacher was going. Education at the time was meant levelling down to the lowest common denominator which, as a result, left the restless minds feeling quite stuck.
Today, education has learned its lesson, and a lot of new philosophies have emerged, making learning much more experiential, and using storytelling to captivate and encourage creativity.
Much like marketing, schools are now trying to differentiate themselves by delivering a unique experience. People such as Pierre-Majorique Léger work on improving educational apps by analyzing massive amounts of bio-physiological data, such as eye movement and pupillary response.
Generated while users interact with a product or an app, the data serves to determine whether an experience is intuitive and fun, or too complicated to understand. For example, the absence of light is not the only factor which can cause pupil dilation; difficult mental tasks produce the same effect, and can easily be measured using eye tracking glasses.
SMI’s eye tracking glasses can help design better learning apps © SensoMotoric Instruments
With VR and wearable tech entering the world of storytelling, the next few years could see the dawn of real audience-centrist content, from entertainment to education… and beyond.
Text: Audrey Raby
Don’t Tell Me The Moon Is Shining
With trust being at an all-time low and lines blurring between reality and fantasy, the winners will be those who successfully display the inside out.
Ever since Millennials started being seen as an influential crowd with real purchasing power, brands jumped in the authenticity bandwagon. Using the associated language and terminology, mass-market brands distorted the core values they meant to impersonate until -ironically-, they stopped feeling authentic.
Six years later, multinationals such as MacDonald’s and Häagen-Dazs are trying hard to make you believe in their grilled chicken or ice cream collections are “artisan made”, because their advertising agency must have told them that’s what it takes to please the hipster cohort.
What they failed to recognize however, is the importance of “rurban” values such as small-scale and hyperlocal, instead focusing on mass manufacturing with a “craft” façade.
While it might look like a decent compromise for a brand not wanting to change its process too much to gain new market shares, increasingly educated and sophisticated consumers now have the tools to question brands credentials.
Yesterday was all about celebrating “diversity” and showing “real women”. Today, consumers see right through the marketing tricks and know that most shiny new corporate sustainability initiatives are really just greenwashing.
Brands, however, are not the only culprits. With VR meant to go mainstream before long, new questions arise regarding our online behaviour, especially while hiding behind an avatar.
While sexual harassment has long been a problem in online and gaming communities, VR has the potential of making the abuse feel much more physical, as Jordan Belamire sadly experienced.
Closer to us, the controversy surrounding Safia Nolin’s acceptance speech at the ADISQ Gala clearly showed that cyber bullying and sexism are alive and well here too, facilitated once again by the distance and relative anonymity of social media, discussion forums and online personas.
In an open-letter published -in French- by Urbania, the young signer-songwriter poignantly asks: “Why do you hate me so much?”, before answering her own question: “Because I’m a woman. Because I was myself. The person I became after all the crap, after years of violent bullying that forced me to go to the police and change schools seven times.”
Now this is a woman who’s not afraid to show who she really is. This is a woman with strong values, who has been through hell and came back to tell her story. This is the kind of story we need.
Cut the 💩
As we have recently witnessed south of the border, people have had enough of carefully tailored responses. The fact that an astonishing majority elected Donald Trump as 45th president of the United States demonstrates how much the American people has grown tired of political correctness, even if the alternative is not necessarily pretty. The need for change has become too important to be denied.
Crafted. Bespoke. Artisan. Immersive. Disruptive. Innovative. Authentic. Time to kill the buzzwords. No more borrowed aesthetics and ethos, no more hiding behind designer dresses. The time has come to move to a new narrative; one that truly align communications and actions.
Looking at Safia Nolin and -at the other end of the spectrum- Donald Trump’s stories makes me think success must have something to do with finding our unique voice instead of conforming to what others might want to hear.
Instead of hiding behind a carefully constructed and zealously guarded self-image, denying everything that might challenge our perception of ourselves, perhaps we would all be better off acknowledging nobody is perfect, and celebrating how our unique set of experiences shaped our perspective.
For instance, telling the world how we value integrity or inclusiveness does not mean a thing if our actions do not speak louder than our words. Where big data can tell us occurrences, performance and test results, experiences and storytelling have the power to show an entirely new perspective of the same situation.
Whether for a job interview, a first date or an ad for a new product, using imagination to show -not tell- what we are made of is far more compelling. And if you still believe creativity and imagination are not for everyone, think again. Children are naturally creative, it is taught out of them at school! What we need is simply to slow down and take the time to notice.
Like photographers, we need to break free of our molds and explore different perspectives of the same scene until we find the one angle showing precisely what we have to say.
This month, CreativeMornings explores fantasy*. So, go ahead, dream, explore, discover your voice, but most of all, be true and be you.
Text: Audrey Raby
Illustration: Hayden Davis
*We will also delve into what it means to live #InACreativeWorld and how we can use creativity for the good of all. The most intriguing responses will then become illustrations that get featured here.
Is The Road To Happiness Paved With Data?
Your smartphone woke you up earlier than expected, you mumble, as you read 5:45 AM on the screen. Reading further though, a notification informs you “your flight has been cancelled.” In order to make it to your destination in time, you’ll have to book an earlier flight, plus take into consideration morning traffic.
Fortunately, you can avoid a few nightmares by getting up at once and tapping “book now” while chugging a cup of coffee (or three).
Without the digital and mobile revolution, the use of consumers’ personal information to develop new tailored services such as the example above would not have been possible.
On the other side, new revenue streams and increased profits created by this harvested information have consumers concerned. If the value of information sharing can be very clear at times, it can also raise number of questions. Is this value equally shared among all stakeholders?
If you’re not paying, you’re the product
Even if the concept of collecting information to personalize services is far from being new, it’s the consumers’ awareness about why, how and what information is collected for commercial purposes that changed as technologies made it more and more fluid and automated.
Using broadband or Wi-Fi on mobile allowed an unrestricted access to the internet, whether it’s to find the best Lebanese restaurant in the neighbourhood or to monitor your health as you train for the next half-marathon. In the IoT era, our physical lives merge with our online habits. From socializing to shopping or watching TV, we now evolve in a phygital world.
By interacting with a few dozen businesses in average every day, from reading their newsletters to using their apps, we send them signals about how, when and sometimes why we use their content, product or services.
This (big) data is collected, analyzed and tested in order to build predictive analyses, gain priceless insights about unnamed motives and needs.
It can also be used to target a certain demographic for advertisers looking to maximize their return over investment. In such models, if the content is free, it is because you, the user, are being sold as part of a “targeted audience”.
The more granular the targeting can get, the more appealing to some advertisers, whose mind-set changed from mass media and global communications to segments and personalized, automated communications. From programmatic to addressable VOD ads, ad servers become more sophisticated every minute.
The price of ad blocking
On the other hand, ad-blockers now approach 200 million monthly active users, as consumers try to avoid privacy threats. While it is perfectly understandable, it poses a major threat to digital media companies. Since people are more reluctant to pay for their news, publishers can’t expect their revenues to come from subscriptions alone, and yet many of them struggle against ad blocking to remain attractive to advertisers.
From micropayment systems to “ad light” trial versions, today’s media face an ethically challenging problem: how to best serve your audience for a price they are willing to pay while protecting their privacy? And believe me, even if the Spotlight years are gone, good content still doesn’t come cheap.
You are being watched
From your political beliefs to your likelihood of being pregnant, companies can tell a lot about you based on your online fingerprints. And knowledge is power. Looking at the stock market value of companies such as Google and Facebook, built around collecting, aggregating, analysing and monetising personal information, it’s safe to say it is worth a lot. In fact, rumours are Facebook might soon pay you to keep using it! Mozilla would also be developing a new privacy-focused web browser paying you in bitcoins to watch safe ads.
And the online world is growing at an exponential speed; just think about Google’s Nest and Apple’s HomeKit, looking to connect to your home and monitor your environment. Your bank could even tell from your social media profiles if you have a risky behaviour and decide to not grant you that car loan, even if you have never missed a payment on your credit card. And this is where it gets tricky…
What if you were to be declined that promotion because your employer found out you were expecting a child? What if you could have gotten that trip to the Caribbean for much cheaper if only you had not been categorized as “high income”? What if the government was to start asking questions about tax evasion because of those pictures of you drinking champagne at your friend’s cottage?
If you think this is pure paranoia, take a look at Do Not Track, a personalized web series about privacy and the web economy. In fact, until very recently in the United States, the Electronic Communications Privacy Act of 1986 allowed law enforcement authorities to read emails from citizens without a warrant and use them in an investigation.
As technologies evolve faster than laws (it took the US 20 years to review the act), an increasing number of business practices fall into the grey area. So how do we, as consumers, regulate what we share and what we keep to ourselves, while we barely know if this smart TV or that game console is recording our every move? Where is the limit between tailored offers and personalized content and privacy threats? Who decides what gets shared with who, when new products and business models arise faster than rules to oversee them and protect consumers?
All of these questions deserve our attention, especially with the month of October being dedicated to transparency!
Text by Audrey Raby
Illustrated by James Billiter
In an era of mass digitization, Montreal came up with a four-year strategic plan to become “the #1 smart city in the world”. Of course, if it plays its cards right, digital could be a great opportunity to revive its economy through new jobs and GDP growth.
(Net)Working In The Digital Era
The Internet of Things (IoT), Big Data, advance robotics and, once mature, augmented and virtual reality could actually lead to significant economic growth, both for the public and private sector.
This new dynamic has created a communications revolution placing transparency at the centre of consumers’ and employees’ concerns. Today, anyone with an Internet connection can reach almost instantly millions of others around the globe; humans, bots or objects.
And yet ironically, as we shifted from the stability of long-term investments to the adaptability of short-term cost-cutting measures, loyalty became scarce and relationships now rely on mutual self-deception.
We praise startups for their management mode, we treat failure as a graduation ritual, but we still haven’t reconsidered the way we treat employees.
Can we be honest?
Perhaps those of us who fear being replaced by robots or automated programs in the near future don’t fear new technologies as much as managers and their general lack of adaptability in today’s fast paced environment.
Employees are seen as job-hoppers and opportunists, while employers can fire their staff at any moment and for any reason. As a result, neither side trusts each other nor truly profits from the relationship.
The answer, as LinkedIn co-founder Reid Hoffman suggests in his latest book, could be found in a new framework re-balancing power, resulting in an alliance not meant to last indefinitely, as in the long gone industrial era, but as long as both the company and the individual benefit from it.
By speaking openly about both parties’ mission alignment, trust can be built and lead to better retention of valuable assets. For example, one ex-Google employee gave her ‘two years notice’ before starting the job, explaining she wanted to start her own company (which she did). Still too few businesses allow for this kind of honesty (without retaliating).
Personalization: not just for consumers
By crafting personalized “tours of duty” matching each employee’s objectives and career goals, managers create teams whose loyalty and dedication to the job generate ROI which largely surpass the resources dedicated to managing them.
The idea is quite simple: instead of hiring resources based on a static job description and for an undetermined duration, three “tour of duty” types describe different types of relationships to match specific needs.
The rotational tour is meant for young graduates and technical staff. They are generally not positions leading to a manager role. For example, a programmer could never want to become tea lead for various reasons.
This one to three-year tour allow both parties to learn more about each other, master the environment and acquire new skills. Although negotiated individually, this tour usually comes with a standard frame.
A few months before completion, the manager and the employee can decide together if they want to pursue the relationship and at which condition. A replacement can be found with the help of the employee finishing her tour and, in case she transits out of the company, it should be without hard feelings.
These conditions do not necessarily equate to a rise or a change in job title; it is not a power struggle. The objectives should however differ from one tour to the next. For the employer, to allow its resource to progress according to his career plans. For the employee, to transform positively the business by his contribution.
Lateral moves (within different services, teams or projects) allow a fresh view brought by an employee who’s already familiar with internal processes and the company’s culture. For example, allowing a copywriter to be assigned to a different creative team. The company avoids shortcuts and corner cutting and the employee avoids stagnation.
Quite the opposite, the foundational tour can spread on decades, closer to the previous model from the industrial era. Meant for company leaders, executive personnel and a few key members whose loyalty has been flawless and who wish to remain indefinitely with the company, this tour can only be offered if the employee’s value match the company’s perfectly. Think founder, public figure, etc.
Between these opposites is the transformational tour, meant for ambitious and star employees as well as those who have already completed one or multiple rotational tours and whose loyalty allows for a deeper commitment (on each part).
These tours are negotiated individually, tailor-made and do not fit any predefined job description. The employee transforms her career by adding skills and experience to her portfolio while the company is transformed by the employee within the limits of her specific mission to grow the business.
Depending on the type of job, industry and experience level, tours of duty can last anywhere between six months to five years, and regular follow-ups allow for an open conversation to take place about everyone’s satisfaction (to download a statement of alliance template, click here).
The Alliance also underlines the importance of a strong corporate alumni network both for recruitment and customer referrals. But its most controversial advice might be for companies to start mining intelligence from their employees’ external networks to help solve problems, learn about emerging trends, competitors’ focus, or the outside world’s perception of their own brand.
Seen as risky or downright threatening to existing business structures, this approach could nevertheless create an environment of transparency and trust, where skills can be acquired rather than being a prerequisite, stakes are discussed openly and lateral moves made possible.
Text by Audrey Raby
Picture by Ryan McGuire